NetNews Offline 2/NetNews Offline Volume 2.iso/news/comp/lang/c++-part2/13067

Internet Message Format | 1996-08-05 | 1.8 KB

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From: Chris Kuan <[e-mail]>
Newsgroups: comp.lang.c++
Subject: Re: Can we do programming without seeing the end user?
Date: Sat, 23 Mar 1996 19:00:08 -0800
Organization: BHP Information Technology
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Svein Olav Mytting wrote:
>
> My simple question is this: To which a degree can software development
> be done using electronic communication as the only contact with the
> sales people and/or end users?
> (snip)

Especially when designing an object-oriented solution, the understanding
of the problem domain must be gleaned as much as possible from the client.

I have seen several situations in which days of message-passing,
telephone tag and e-mail proliferation could have been avoided by one simple
face-to-face meeting. Not to say that the meeting was NECESSARY, but
may certainly have been helpful.

I don't think it is necessarily a matter of face-to-face vs. electronic
communication, but the EXTENT of the communication which matters.

Given the way that human communication seems to work, though, face-to-face
communication would imply the highest rate of information transfer
(voice inflexions, facial gestures, etc).


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